We are still awaiting guidelines for everything and need to ensure all the relevant procedures etc. are in place. However, we wanted to get booking information from everyone so that we can ensure everyone is booked for the correct services.
As you can appreciate, some of you will have colour corrections, larger roots (which unfortunately need to be tackled differently than normal 6-8 week regrowth) or much longer hair that needs our attention. We therefore are requesting that everyone on the wait list fill out this pre-consultation form to help us book you in for the right amount of time. Once we have this information, we will then be calling to make bookings.
Please understand there is only myself making the calls and I have quite a few of you to call, so as much as I love to chat I will need to be strict with times to get through to everyone.
Some changes to the way we do things…
Annually, we review our prices and have slightly altered just a handful of services to keep things manageable for everyone. We’ve decided that, moving forward, all appointments booked will be subject to a booking fee of £15 for cuts and blow dry appointments and anything technical will be £30. We have done this for a few years now at Christmas-time, and thank you for your understanding on us bringing it in now for all appointments.
We will be introducing a covid surcharge. This is to cover extra PPE and disinfecting items, along with measures that we will have to implement. We decided to add this as a surcharge so this can be removed once conditions get relaxed. This is set to just £6.
It’s a strange time for and I feel the need to to ensure we do things fairly for everyone involved. If anyone has any questions about any of the changes we’re making then please don’t hesitate to get in touch.
I want to thank everyone who filled in our feedback questionnaire, this has been really helpful. We will announce the winner before we open!
Collectively, we have been working hard behind the scenes to ensure your experience is better than ever – and safe, too!
We cannot wait to welcome you back to the salon. It’s felt like a lifetime!
All our love, Sonya & The Brandon May babes xx