Hello Babes! Let me start by wishing you all a happy 2021. We’ve now been shut for around 2 months, with at least another month and a half to go before we will be able to open our doors and welcome you in.
This time away from the salon has left me with a lot of time to think about how we do things currently, and what we could do better with. Those of you who know me already know that this is something I’ve always tried to do. Sometimes we haven’t always got things right but I’m not scared of change and trying to improve.
During Covid-19 and the lockdowns, everyone has faced their own challenges at one point or another. Last year was a very stressful year for a lot of us. People’s mental health has suffered, lots have lost loved ones and some have lost jobs and their businesses… I’m grateful we managed to get through it in (kind of) one piece.
So, upon reflection we have decided to change a few things in the salon. The main thing you will notice is that we’re going to be doing a one-to-one service.
What does this mean? If you’re in for a cut we won’t have a colour wrapped around your appointment, and if you’re in for a colour there won’t be a cut in the middle where you develop.
This is for a number of reasons. I wanted it to be a calmer environment for all. I’m aware a lot of people are still be nervous and I want to try and alleviate that. Coming to our salon should be a nice thing, a relaxing treat, a haven. I also have to think of my Babes working here, too.
Secondly, the new guidelines and regulations have made it increasingly difficult to do things the way we did before so we must go with the times.
We know there were longer waits – before or during services – for some of you than we would have liked. We’re grateful for your understanding while we navigated our way through everything. However, we know this must change. We want to provide you with the best service possible and we feel this is the best way for us to do that.
Furthermore, we packaged up balayage and foilyage to include glossing and Olaplex. This will make it clear when you’re booking as a few of you had asked. Just add your cut or blow dry. (There is still the long/thick hair add-on for colour as before if necessary).
Lastly, we decided to reduce the Covid-surcharge to £3.50, with the hope that we can remove it altogether later in the year. We have now introduced a loyalty scheme to give a little something back and can’t wait to show you lovely lot in salon. The recommend-a-friend loyalty scheme (recommend your favourite Babe and they will get £10 off their first visit and you get the same off your next) will also continue to run. Thanks from us to you all for your continued support, loyalty and friendship.
Any questions? Send them here!
We can’t wait to see you, love Sonya & The Babes.